Frequently asked questions
Do you have any questions about your stay or our campsite? Please check if your question is listed here. If not, please feel free to contact us, we will be happy to assist you.
At Camping Polleur, we have two swimming pools on the campsite. So young and old alike can cool off in summer. Book your stay at our campsite with swimming pool soon.
Camping Polleur is located in the Wallonian province of Liège. From our campsite you can be in Theux or Spa in no time. In addition, places such as Durbuy, Liège and Monschau are less than an hour's drive from the campsite.
Yes you can.
- A maximum of 2 dogs are allowed per accommodation.
- For bringing your dog you pay € 3.00 per night per pet
Yes, this is allowed. However, we do not have BBQs for hire, so you will need to bring your own. Electric barbecuing is NOT allowed.
Yes, it is open during Ascension, Pentecost and the summer holidays. There are also several supermarkets in the area.
No, there is no fixed arrival and departure day. You can arrive on any day. However, there are a minimum number of nights you need to book. How many nights depends on the period in which you book.
We apply the cancellation conditions below. These can also be found on the general terms and conditions page (article 7)
- A cancellation will only be considered if requested in writing.
- A reservation can be cancelled or changed/rebooked free of charge 7 days after date of reservation, provided the reservation is made 6 weeks before arrival.
- For a cancellation made between 7 days after the date of reservation and 6 weeks before arrival, 50% of the total rent will be charged.
- No refunds will be made for cancellations made less than 6 weeks before arrival.
- In case of earlier departure or later arrival than booked there will be no refund of payments made.
- Domaine Polleur reserves the right to cancel a reservation without giving a reason. Such cancellation may in no case give rise to the payment of compensation. In normal circumstances, the amount paid will be refunded. In case of special circumstances/force majeure, for example: natural disaster, pandemic, war, internal or external force majeure (caused by external party or government), Domaine Polleur will issue a voucher, worth the amount already paid, which will be valid for one calendar year after the initial arrival date. The voucher issued is not transferable to third parties without the written consent of Domaine Polleur and is not convertible into a contact or giro asset.
If you wish to book several accommodation or camping pitches in one booking, it is best to contact us personally.
On a comfort pitch, there is a connection for clean water and the possibility of discharging waste water. There is also a TV connection (with Dutch channels).
There is a car park in front of each pitch, along the camping fields. This is to prevent cars constantly driving across the fields. Of course, you may park your car near your pitch when setting up and taking down.
There are tall trees around the campsite, but not on the site itself. As a result, there are no pitches in the shade all day. The camping fields are arranged so that there is either morning or evening sun. At night, the temperature in the Belgian Ardennes drops, so on hot days it is still pleasantly cool for a good night's sleep.